The scalability and interoperability of a Health Staffing Management Solution included integration with a content management system (Word Press) for prospective staff to interface with the organisation and automated marketing solution (Pardot) for recruitment to fill vacant positions. A highly configured Salesforce Service Cloud managed the staff and prospect data matching, skills, experience, travel preferences and aligned to customer and staff demand. The solution included intelligent integration with 3rd party providers for an end to end solution including resume parsing (Rchilli), SMS communication channel (Twillio), professional network application (Fyre Sync) and accommodation platforms (AIRBNB etc). Comprehensive custom development completed the circle with state/federal department integration to check salary calculations (GSA), compliance lodging and tax calculations. The solution worked seamlessly and with all processes driving by administration staff through a lightning enabled Salesforce Service Cloud view and assisted with automated contract creation (S-DOC) and contract processing software (DocuSign) which dramatically increased administration efficiencies.
Girikon migrated the entire legacy system, designed and built an end to end solution including, custom development (WordPress, PHP and Salesforce Custom Objects), integrations with 3rd party products and migration completed under 2 years. The solution and its efficient design were a success and attracted interest from Salesforce account executives who were impressed at the level of customisation and suitability to the entire healthcare industry.